HELIANT HEALTH INFORMATION SYSTEM AS A SUPPORT TO ELECTRONIC BUSINESS OF HEALTHCARE ORGANIZATIONS IN SERBIA

Žarko Rađenović, Slavoljub Milovanović, Goran Milovanović

DOI Number
10.22190/FUEO1703265R
First page
265
Last page
279

Abstract


Electronic business of healthcare organizations is specific technological innovation when it comes to providing adequate health care services. The process of providing health care services in this case is supported by electronic health record, which is an integral part of health information systems. Monitoring of the health services providing process using tools of electronic health (e-health) in this paper, will be based on the software for graphical modeling, which will target key activities, participants and the variables of the process, and make its mapping. This is because the analysis of the electronic business processes of healthcare organizations reveal activities that can be cost-optimized for more efficient delivery of health services and faster response on the patient's condition. In this work process analysis was conducted on the case of health information system Heliant Health, which is used in most public medical institutions of the Republic of Serbia.




Keywords

electronic business, electronic health, electronic health record, process analysis, healthcare organizations

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References


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DOI: https://doi.org/10.22190/FUEO1703265R

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