Milica Pavlović, Marija Radosavljević, Radenko Milojević

DOI Number
First page
Last page


Achieving and strengthening competitive advantage represents the key factor for survival and success of the modern businesses. It is a fact that successful implementation of Lean management leads to increased productivity and competence. However, in order to maintain profitability and business stability, it is necessary to support Lean concept, which can be provided, above all, by the application of modern information technology. In that sense, by applying the ERP system, it is possible to adapt basic Lean principles to the requirements of a modern environment characterized by constant change of demand and needs of the consumers/users. The main goal of the research is to examine the existing level of application of modern information technologies, as well as the level of attention paid to the integration of Lean concept and software solutions in enterprises in the Republic of Serbia. Theoretical aspect of the research is related to finding appropriate grounds for concluding on the basis of the existing literature. In this paper, research gaps and proposed further research directions have been identified. By applying the appropriate statistical tools (descriptive statistics, cluster analysis, correlation analysis) it was finally concluded that the enterprises which have substantially implemented the practice and principles of lean management are at the same time those who implement IT in their business, i.e. the information systems which support the implementation of lean practice.


Lean management, information technology, software solutions, ERP system

Full Text:



Arlbjørn, J. S. & Freytag, P. V. (2013). Evidence of lean: A review of international peer‐reviewed journal articles. European Business Review, 25 (2), 174–205.

Al-Mashari, M. (2002). Enterprise resource planning (ERP) systems: a research agenda. Industrial Management & Data Systems, 102 (3), 165-170.

Bell, S. & Orzen, M. (2011). Lean IT: Enabling and Sustaining your Lean transformation. New York: Productivity Press

Bortolotti, T. & Romano, P. (2012). Lean first, then automate: a framework for process improvement in pure service companies. A case study. Production Planning & Control, 23 (7), 513–522.

Dubbaka, B. & Dadkhah, S. (2009),Role of Information Technology in Lean Enterprise Systems, Retrieved from:, Accessed on: 17 June 2018.

EPA (2015). Lean and Information Technology Toolkit. Washington: Environmental Protection Agency

Ghobakhloo, M. & Hong, T. S. (2014). IT investments and business performance improvement: the mediating role of lean manufacturing implementation. International Journal of Production Research, 52 (18), 5367–5384.

Harmon, P. (2014). Business Process Change. 3rd edition, Waltham: Elsevier Inc.

Ker, J. I., Wang, Y., Hajli, M. N., Song, J.& Ker, C. W. (2014). Deploying lean in healthcare: Evaluating information technology effectiveness in U.S. hospital pharmacies. International Journal of Information Management, 34 (4), 556–560.

Kobus, J. & Westner, M. (2015),Lean management of IT organizations: a literature review, Retrieved from:, Accessed on: 17 June 2018.

Mitić, S. (2016). The impact of information technologies on organizational performance of companies in Serbia. Ph.D. Thesis. University of Novi Sad

Moyano-Fuentes, J., Martínez-Jurado, P.J., Maqueira-Marín, J.M. & Bruque-Cámara, S. (2012). Impact of use of information technology on lean production adoption: evidence from the automotive industry. International Journal of Technology Management, 57(1/2/3), 132-148.

Ősterman, C. & Fundin, A. (2014). Exploring approaches how to measure a lean process. Organizacija, 47 (3), 132-142.

Packowski, J.& Francas, D. (2013). Lean SCM: A paradigm shift in supply chain management. Journal of Business Chemistry, 10 (3), 131–137.

Pillai, A.K.R., Pundir, A. K. & Ganapathy, L. (2014). Improving information technology infrastructure library service delivery using an integrated lean six sigma framework: A case study in a software application support scenario. Journal of Software Engineering and Applications, 7 (6), 483–497.

Powell, D. (2012). Investigating ERP support for Lean production. Ph.D. Thesis. Norwegian University of Science and Technology

Radosavljević, M., Bošković, G. & Mihajlović, M. (2015). Procesna orijentacija kao karika između upravljanja ukupnim kvalitetomi Lean menadžmenta [Business orientation as a link between total quality management and Lean management]. Poslovnaekonomija, 9 (1), 277-292.

Republic Statistical Office (2017). The usage of information-communication technologies in the Republic of Serbia. Belgrade: Republic Statistical Office

Riezebos, J., Klingenberg, W.& Hicks, C. (2009). Lean production and information technology: Connection or contradiction? Computers in industry, 60 (4), 237–247.

Rother, M. & Shook, J. (1999). Learning to see: Value stream mapping to add value and eliminate muda. Cambridge:The Lean Enterprise Institute Inc.

Stone, B. K. (2012). Four decades of lean: a systematic literature review. International Journal of Lean Six Sigma, 3 (2), 112–132.

Tanasić, Lj. (2012). Lean proizvodnja – inovacija za 21. Vijek [Lean manufacturing-innovation for 21st century]. In: Rebić, M. (Ed.), Zbornik radova Ekonomskog fakulteta u Istočnom Sarajevu (pp. 307-322). Pale: Ekonomski fakultet

Wan, H.D. & Chen, F.F. (2009). Decision support for lean practitioners: A web-based adaptive assessment approach. Computers in Industry, 60 (4), 277–283.

Wang, B. & Nah, F. (2001). ERP+E-Business – a new vision of enterprise system. In: Dasgupta, S. (Ed.), Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities (pp. 147-164). Hershey, PA: Idea Group Publishing

Ward, P. & Zhou, H. (2006). Impact of Information Technology Integration and Lean/Just-In-Time Practices on Lead-Time Performance. Decision Sciences, 37 (2), 177-203.

Webb, A., Budnick, L. & Middelkoop, T. (2009). Measuring the costs of custom products through better technology utilization. The Engineering Economist, 54 (3), 222–249.



  • There are currently no refbacks.

ISSN 0354-4699 (Print)

ISSN 2406-050X (Online)