Jovana Stojanović, Goran Milovanović

DOI Number
First page
Last page


The aim of this paper is to evaluate the importance of lean and six sigma concepts and techniques on the basis of systematic knowledge gathered from relevant scientific sources, both for discovering supply chain processes where potential waste can occur and for improving the quality of those processes. The paper will first outline the key features and effects of applying lean and six sigma concepts in manufacturing and supply chains. The focus is on the frameworks and potentials of implementing the lean concept in the Republic of Serbia. Then, the possibilities of integrating these concepts into the lean six sigma concept are presented and its role in eliminating defects in business processes. The penultimate part of the paper outlines the key features of lean supply chain while the final part contains the mathematical frameworks for designing six sigma supply chains.


lean manufacturing, six sigma, lean supply chain, business process, delivery precision

Full Text:



Antony, J. (2014). Readiness factors for the Lean Six Sigma journey in the higher education Sector. International Journal of Productivity and Performance Management, (63)2, 257-264.

Charron, R., Harrington, J., Voehl, F., & Wiggin, H. (2015). The Lean Management Systems Handbook. London: Taylor & Francis Group LLC.

Cooper, R., & Slagmulder, R. (1999). Develop profitable new products with Target costing. Sloan Management Review, (40)4, 23-33.

Dahlgaard, J. J., & Dahlgaard-Park, S. M. (2006). Lean production, six sigma quality, TQM and company culture. The TQM Magazine, 18(3), 263-281.

Ertürk, M., Tuerdi, M., & Wujiabudula, A. (2016). The Effects of Six Sigma Approach on Business Performance: A Study of White Goods (home appliances) Sector in Turkey. Procedia - Social and Behavioral Sciences, 229, 444-452.

Garg, D., Narahari, Y., & Viswanadham, N. (2004). Design of Six Sigma Supply Chains. IEEE Transactions on Automation Science and Engineering, 1(1), 38-57.

Hammer, M. (2002). Process Management and the Future of Six Sigma. MIT Sloan Management Review, 43(2), 26-32.

Kilibarda, J. M. (2005). Modeliranje performansi kvaliteta logističke usluge [Quality Performance Modeling Logistical Service]. Ph.D. Thesis. Beograd: Saobraćajni fakultet.

Knapp, S. (2015). Lean Six Sigma implementation and organizational culture. International Journal of Health Care Quality Assurance, 28(8), 855-863.

Maslarić, M., & Cakić, Đ. (2006). Koncept šest sigma u lancima snabdevanja [Concept Six Sigma in Supply Chains]. Festival kvaliteta 2006. „33. Nacionalna konferencija o kvalitetu”, 10-12. maj. Кragujevac: Asocijacija za kvalitet i standardizaciju Srbije.

Milovanović, G., Milovanović, S., & Radisavljević, G. (2017). Globalization – the key challenge of modern supply chains. Ekonomika, (63)1, 31-40.

Moeller, B. (2009). Brink’s Modern Internal Auditing - A Common Body of Knowledge. 7th Edition. New Jersey: John Wiley & Sons, Inc.

Mustapha, M., & Muda, M. (2012). Lean Six Sigma and Operational Audit as a New Paradigm for Improvement. Proceedings Business in Asia: Global Challenges and Sustainability at the International Conference on Business and Management (IBSM 2012), 6-7 September, Phuket, Thailand, 690-699.

Novićević Čečević, B. (2016). Upravljačko – računovodstvena podrška menadžmentu preduzeća u lean poslovnom okruženju [Managerial Accounting Support to the Enterprise Managmenet in a Lean Business Environment]. Ph.D. Thesis. Niš: Ekonomski fakultet.

Novićević Čečević, B., & Antić, Lj. (2016). Value stream performance measurement and the lean business concept. Facta Universitatis, Series: Economics and Organization, (13)3, 273-286.

O’Rourke, P. (2005). A multiple-case comparison of Lean Six Sigma deployment and implementation strategies. Master Thesis. Wright-Patterson Air Force Base, Ohio: AIR Force Institute of Technology.

Rajamanoharan, I. D., & Collier, P. A. (2006). Six Sigma implementation, organizational change and the impact on performance measurement systems. International Journal of Six Sigma and Competitive Advantage, 2(1), 48-68.

Stoiljković, V. (2013). Lean u zdravstvu [Lean in Health]. Niš: Despot book.

Sunder, V. (2016). Lean six sigma project management – a stakeholder management Perspective. The TQM Journal, (28)1, 132-150.

ŠEST.SIGMA. Retrieved.from Accessed on: 16 October 2019.

Todorović, M. (2013). Obračun troškova po aktivnostima baziran na vremenu – instrument integrisanog upravljanja lean poslovnim procesima [Time-Driven Activity-Based Costing – an instrument of integrated lean business process management]. Ph.D. Thesis. Kragujevac: Ekonomski fakultet.

Ugochukwu, P., Engstrom, J., & Langstrand, J. (2012). Lean in the supply chain: a literature review. Management and Production Engineering Review, (3)4, 87–96.

Wedgwood, I. (2006). Lean Sigma: A Practitioner's Guide. New Jersey: Prentice Hall.



  • There are currently no refbacks.

© University of Niš, Serbia
Creative Commons License CC BY-NC-ND
ISSN 0354-4699 (Print)
ISSN 2406-050X (Online)