APPLICATION OF HEART TECHNIQUE FOR HUMAN RELIABILITY ASSESSMENT – A SERBIAN EXPERIENCE

Evica Stojiljkovic, Bojan Bijelic, Marko Cvetkovic

DOI Number
10.22190/FUWLEP1703187S
First page
187
Last page
196

Abstract


In complex industrial systems, human error has been cited as a cause or a contributing factor in accidents and disasters. The need for improved Human Reliability Assessment (HRA) methodologies that should be applied in Probabilistic Safety Assessments, ever since the early 1990s, has motivated a number of major activities in research and development worldwide. Therefore, the main purpose of this paper is to show the practical application of Human Error Assessment and Reduction Technique (HEART) for HRA in Electric Power Company of Serbia (EPCS). The usefulness of this technique for HRA has been approved in a case study of an accident which occurred during a repair on a 10/0.4 kV steel lattice tower “Maričiće“, Kuršumlija (jurisdiction of EPCS, ED “Jugoistok”, Nis, Serbia). For the purpose of this study, a database on work-related injuries, accidents, and critical interventions that occurred over a 10-year period was created. The research comprised an analysis of 1074 workplaces, with a total of 3997 employees. The case study performed at the EPCS confirmed that the HEART is based on knowledge of human activities and relies on expert opinion to determine the Error Producing Condition (EPCs) that affected the situation. The HEART can be used in different industrial systems, as a risk assessment, accident investigation and design tool. In addition, it is a relatively fast tool for assessment of human error probability that is easily applied and understood. 


Keywords

Human Reliability Assessment, Human Error, Human Error Assessment and Reduction Technique, Error Producing Condition

Full Text:

PDF

References


Bell, J., Williams J.C. (2016). Consolidation of the HEART Human Reliability Assessment Principles. Proceedings from: IChemE Symposium Series No. 161. Hazards 26. UK, Cleveland: ABB Engineering Services.

Boring, R.L. (2006). Modeling human reliability analysis using MIDAS. International Workshop on Future Control Station Designs and Human Performance Issues in Nuclear Power Plants. (Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.627.5951&rep=rep1&type=pdf).

Castiglia, F., Giardina, M., Tomarchio, E. (2015). THERP and HEART integrated methodology for human error assessment. Radiation Physics and Chemistry, 116, 262-266.

Castiglia, F., Giardina, M., Tomarchio, E., (2010). Risk analysis using fuzzy set theory of accidental exposure of medical staff during breach therapy procedures. Journal of Radiological Protection, 30, 49–62.

Chadwick, L., Fallon, E.F. (2012). Human reliability assessment of a critical nursing task in a radiotherapy treatment process. Applied Ergonomics, 43 (1), 89-97.

Drews, F.A., Musters, A., Markham, B., Samore, M.H. (2007). Error Producing Conditions in the Intensive Care Unit. Proceedings of the 51st Annual Meeting of the Human Factors and Ergonomics Society. Baltimore: MD.

Dsouza N., Lu L. (2017). A Literature Review on Human Reliability Analysis Techniques Applied for Probabilistic Risk Assessment in the Nuclear Industry. In: Cetiner S., Fechtelkotter P., Legatt M. (Eds.) Advances in Human Factors in Energy: Oil, Gas, Nuclear and Electric Power Industries (Part of the Advances in Intelligent Systems and Computing, Book series (AISC, volume 495)), 41-54.

Gibson, W., Dennis, C., Thompson, Mills, A., Kirwan, B. (2012). Tailoring the HEART technique for application in the rail industry. Advances in Safety, Reliability and Risk Management – Bérenguer, Grall & Guedes Soares (Eds.). London: Taylor & Francis Group.

Griffith, C.D., Mahadevan, S. (2011). Inclusion of fatigue effects in human reliability analysis. Reliability Engineering & System Safety, 96 (11), 1437–1447.

Grozdanovic, M., Stojiljkovic, E. (2013). Risk Assessment Methods. Nis: University of Nis, Faculty of Occupational Safety, (in Serbian).

Hollnagel, E. (1998). Cognitive Reliability and Error Analysis Method - CREAM. UK: Oxford: Elsevier Science.

Iannone, R., Miranda, S., Riemma S. (2004). Proposta di un modello simulativo per la deter minazione automatica delle pause di lavoro in attività manifatturiere a prevalente contenuto manuale. Treviso - Italy ANIMP Servizi Srl Pag. 46–60.

Kirwan, B. (1994). A Guide to Practical Human Reliability Assessment. UK, London: Taylor & Francis.

Kirwan, B. (1996). The validation of three human reliability quantification techniques – THERP, HEART and JHEDI: Part 1 – Technique descriptions and validation issues. Applied Ergonomics, 27 (6), 359–373.

Kirwan, B. (1997a). The validation of three human reliability quantification techniques – THERP, HEART and JHEDI – Part 2 – Results of validation exercise. Applied Ergonomics, 28 (1), 17–25.

Kirwan, B. (1997b). The validation of three human reliability quantification techniques – THERP, HEART and JHEDI – Part 3 – Practical aspects of the usage of the techniques. Applied Ergonomics, 28 (1), 27–39.

Mosleh, A., Chang, Y.H. (2004). Model-based human reliability analysis: prospects and requirements. Reliability Engineering and System Safety, 83 (2), 241–253.

Noroozia, A., Khan, F., MacKinnon, St., Amyotte, P., Deacon, T. (2014). Determination of human error probabilities in maintenance procedures of a pump. Process Safety & Environmental Protection (Transactions of the Institution of Chemical Engineers Part B. (Mar 2014)), 92 (2), 131-141.

Stojiljkovic, E. (2011). Methodological Framework for Human Error Assessment. Ph.D. Thesis. Nis: University of Nis, Faculty of Occupational Safety, (in Serbian).

Stojiljković, E. (2013). The Application of an Event Tree for Human Error Analysis in the Electric Power Company in Serbia. Facta Universitatis, Series: Working and Living Environmental Protection, 10 (2), 135 – 142.

Stojiljkovic, E. (2017). Knowledge management for the purpose of human error reduction. Proceedings from M&S 2017 (CD1): 12th International Conference Management and Safety (Neum and Mostar, Bosnia and Herzegovina, 9-10. June 2017.), Čakovec, Croatia: The European Society of Safety Engineers, pp. 1-8 (Invited lecture paper).

Stojiljkovic, E., Glisovic, S., Golubovic, T. (2014). Risk Assessment of Industrial and Environmental Monitoring Systems – The Significance of Human Reliability Analysis. Facta Universitatis, Series: Working and Living Environmental Protection, 11 (2), 145 – 152.

Stojiljkovic, E., Glisovic, S., Grozdanovic, M. (2015). The Role of Human Error Analysis in Occupational and Environmental Risk Assessment: A Serbian Experience. Human and Ecological Risk Assessment: An International Journal, 21 (4), 1081-1093.

Stojiljkovic, E., Janackovic, G., Grozdanovic, M., Savic, S., & Zunjic, S. (2016). Development and Application of a Decision Support System for Human Reliability Assessment – A Case Study of an Electric Power Company. Quality and Reliability Engineering International, 32 (4), 1581-1590.

Swain A. D. (1989). Comparative evaluation methods for human reliability analysis. Report No. GRS-71. Köln, Germany: Gessellschaft für Reaktorsicherheit.

Williams, J.C. (1986). HEART – a proposed method for assessing and reducing human error. Proceedings from 9th Advances in Reliability Technology Symposium. England, West Yorkshire: University of Bradford.

Williams, J.C. (2015). Heart—a Proposed Method for Achieving High Reliability in Process Operation by Means of Human Factors Engineering Technology. Safety and Reliability, 35 (3), 5-25.




DOI: https://doi.org/10.22190/FUWLEP1703187S

Refbacks

  • There are currently no refbacks.


ISSN   0354-804X (Print)

ISSN   2406-0534 (Online)