THE IMPACT OF THE PANDEMIC COVID-19 ON HOSPITALITY INDUSTRY AND TOURISM WORKERS

Dana-Maria Stoicea (Ignătescu)

DOI Number
https://doi.org/10.22190/FUEO210611020S
First page
289
Last page
298

Abstract


The contemporary Coronavirus pandemic (Covid-19) has led the world to a severe socio-economic crisis and psychological distress. It has distressed the economy, but the services sector, especially the hospitality industry, is seriously affected by it. This study investigates how this virus influences organizational confidence, job satisfaction, and increases employees' sense of insecurity and perceptions of being unemployed. We performed a comparative analysis of the main indicators in tourism in 2020 compared to the same period of 2019, referring to the data recorded internationally. Also, the research aimed to identify how much the hospitality sector is affected by the crisis produced by the Covid-19 pandemic. The results specify that perceived job insecurity interposes the fear of the economic crisis.


Keywords

Covid-19 fear, perceived job insecurity, hospitality industry, unemployment

Full Text:

PDF

References


Ahorsu, D.K., Lin, C.-Y., Imani, V., Saffari, M., Griffiths, M., & Pakpour, A. H. (2020). The Fear of COVID-19 Scale: Development and Initial Validation. International Journal of Mental Health and Addiction. 1–9. https://doi.org/10.1007/s11469-020-00270-8

Bai, Y., Yao, L., Wei, T., Tian, F., Jin, D.-Y., Chen, L., & Wang, M. (2020). Presumed asymptomatic carrier transmission of COVID-19. JAMA, 323(14), 1406. https://doi.org/10.1001/jama.2020.2565

Baker, S. R., Bloom, N., Davis, S. J., & Terry, S. J. (2020). Covid-induced economic uncertainty (No. w26983). National Bureau of Economic Research. https://doi.org/10.3386/w26983

Browne, A., Ahmad, S. S.-O., Beck, C. R., & Nguyen-Van-Tam, J. S. (2016). The role of transport and transport centers in the spread of influenza and coronaviruses: A systematic analysis. Journal of travel medicine, 23(1), tav002. https://doi.org/10.1093/jtm/tav002

Brouder, P., Teoh, S., Salazar, N. B., Mostafanezhad, M., Pung M. J., Lapointe, D., Desbiolles, F. G., Haywood, M., Hall, M. C., & Clausen H. B. (2020). Reflections and discussions: tourism matters in the new normal post COVID-19. Tourism Geographies, 22(3), 735-746. https://doi.org/10.1080/14616688.2020.1770325

Chen, H., Huang, X., & Li, Z. (2020). A content analysis of Chinese news coverage on COVID-19 and tourism. Current Issues in Tourism, 1-8. https://doi.org/10.1080/13683500.2020.1763269

Chen, L. H., & Wilson, M. E. (2008). The role of the traveler in emerging infections and magnitude of travel. Medical Clinics of North America, 92(6), 1409- 1432. https://dx.doi.org/10.1016%2Fj.mcna.2008.07.005

Cristea, M., Noja, G. G., Ponea, S., & Banaduc, I. (2020). Labor productivity in the complex interplay between health and well-being of order employees: a focus on the new European Union member states under the COVID-19 pandemic crisis. Economic and Social Development: Book of Proceedings, 69-78.

DeVries, M. W., & Wilkerson, B., (2003). Stress, work and mental health: a global perspective. Acta neuropsychiatrica, 15(1), 44-53. https://doi.org/10.1034/j.1601-5215.2003.00017.x

European Parilament. COVID-19: EU support for the tourism sector

Firoiu, D., Ionescu, G.H., Bădîrcea, R., Vochița, L., & Enescu, M. (2019). Sustainable Development of Mountain Hotels through the Implementation of International Management Standards: The Romanian Case. Sustainability, 11, 6487. https://doi.org/10.3390/su11226487

Giorgi, G., Shoss, M. K., & Leon-Perez, J. M.. (2015). Going beyond workplace stressors: Economic crisis and perceived employability in relation to psychological distress and job dissatisfaction. International Journal of Stress Management, 22(2), 137. https://psycnet.apa.org/doi/10.1037/a0038900

Gruescu, R., Nanu, R. & Vochița, L. (2009). Tourism and development in Romania - Human Resource management. People as critical resources in tourism, Academica Greifswald, Germany.

Gursoy, D., & Chi, C. (2020). Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda. Journal of Hospitality Marketing & Management, 29(5), 527-529. https://doi.org/10.1080/19368623.2020.1788231

Gursoy, D., Chi, C. G. & Chi, O. H. (2020). COVID-19 Study 2 Report: Restaurant and Hotel Industry: Restaurant and hotel customers’ sentiment analysis. Would they come back? If they would, WHEN. No. 2. Report.

Gössling, S., Scott, D., & Hall, C. M. (2020). Pandemics, tourism and global change: a rapid assessment of COVID-19. Journal of Sustainable Tourism, 29(1), 1-20. https://doi.org/10.1080/09669582.2020.1758708

Hu, H., Yang, Y., & Zhang, J. (2021). Avoiding panic during pandemics: COVID-19 and tourism-related businesses. Tourism Management, 86(3) 104316. http://dx.doi.org/10.1016/j.tourman.2021.104316

Ionescu, G. H., Firoiu, D., Pirvu, R., & Vilag, R. D. (2019). The impact of ESG factors on market value of companies from travel and tourism industry. Technological and Economic Development of Economy, 25(5), 820-849. https://doi.org/10.3846/tede.2019.10294

Kang, S.-E., Park, C., Lee, C.-K., & Lee, S. (2021). The Stress-Induced Impact of COVID-19 on Tourism and Hospitality Workers. Sustainability 13(3), 1327. https://doi.org/10.3390/su13031327

Kaushal, V., & Srivastava, S. (2021). Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India. International Journal of Hospitality Management, 92, 102707. https://doi.org/10.1016/j.ijhm.2020.102707

Kim, W. B. (2003). Economic crisis, downsizing and “layoff survivor's syndrome”. Journal of Contemporary Asia, 33(4), 449-464.

Kim, G., Ro, H.,. Hutchinson, J., & Kwun, D. J. (2014). The Effect of Jay-customer Behaviors on Employee Job Stress and Job Satisfaction. International Journal of Hospitality & Tourism Administration,15(4), 394-416. https://doi.org/10.1080/15256480.2014.961797

Khan, K. I., Niazi, A., Nasir, A., Hussain, M., & Khan, M. I. (2021). The Effect of COVID-19 on the Hospitality Industry: The Implication for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 30. https://doi.org/10.3390/joitmc7010030

Nicola, M., Alsafi, Z., Sohrabi, C., Kerwan, A., Al-Jabir, A., Iosifidis, C., Agha, M., & Agha, R. (2020). The socio-economic implications of the coronavirus pandemic (COVID-19): A review. International journal of surgery, 78, 185–193. https://doi.org/10.1016/j.ijsu.2020.04.018

Pappa, S., Ntella, V., Giannakas, T., Giannakoulis, V.G., Papoutsi, E. & Katsaounou, P. (2020). Prevalence of depression, anxiety, and insomnia among healthcare workers during the COVID-19 pandemic: A systematic review and meta-analysis. Brain, behavior, and immunity, 88, 901–907. https://doi.org/10.1016/j.bbi.2020.05.026

Persson-Fischer, U., & Liu, S. (2021). The Impact of a Global Crisis on Areas and Topics of Tourism Research. Sustainability 13(2), 906. https://doi.org/10.3390/su13020906

Rutynskyi, M., & Kushniruk, H. (2020). The impact of quarantine due to COVID-19 pandemic on the tourism industry in Lviv (Ukraine). Problems and Perspectives in Management, 18(2), 194-205. http://dx.doi.org/10.21511/ppm.18(2).2020.17

Sheresheva, M., Efremova, M., Valitova, L., Polukhina, A., & Laptev, G. (2021). Russian Tourism Enterprises’ Marketing Innovations to Meet the COVID Challenges. Sustainability 13(7), 3756. https://doi.org/10.3390/su13073756

Shoss Mindy, K., & Tahira, M. P. (2012). Multilevel Outcomes of Economic Stress: An Agenda for Future Research. In The Role of the Economic Crisis on Occupational Stress and Well Being, Pamela, L. P., Jonathon, R. B. H., Christopher, C. R., Eds., Emerald Group Publishing Limited: Bingley, UK, pp. 43–86.

Škare, M., Soriano, D. M., & Porada-Rochoń, M. (2021). Impact of COVID-19 on the travel and tourism industry. Technological Forecasting and Social Change, 163, 120469. https://doi.org/10.1016/j.techfore.2020.120469

Tănasie, A., & Fratoștițeanu, C. (2009). Tourism investments, growth and redistribution as tools for development. Academica Greifswald, Germany.

Tănasie, A. (2011). The Economic Crisis In Europe. Monetary Implications. Analele Universităţii din Craiova-Seria Ştiinţe Economice, 39, 1-6.

Toubes, D. R., Araújo Vila, N., & Fraiz Brea, J. A. (2021). Changes in Consumption Patterns and Tourist: Promotion after the COVID-19 Pandemic. Journal of Theoretical and Applied Electronic Commerce Research, 16(5), 1332-1352. https://doi.org/10.3390/jtaer16050075

Yang, Y., Zhang, H., & Chen, X. (2020). Coronavirus pandemic and tourism: Dynamic stochastic general equilibrium modeling of infectious disease outbreak. Annals of tourism research, 83, 102913. https://doi.org/10.1016/j.annals.2020.102913

World Health Organization. WHO Coronavirus Disease (COVID-19) Dashboard. Available online: https://covid19.who.int/?gclid=CjwKCAjw8df2BRA3EiwAvfZWaLjXv9_ihvupSmNYxrKekgxU3ubtAKQe1-q-JzVdd5LE_gqTddb6QhoCqhsQAvD_BwE

World Travel & Tourism Council. Coronavirus Puts Up to 50 Million Travel and Tourism Jobs at Risk Says WTTC. Available online: https://wttc.org/News-Article/Coronavirus-puts-up-to-50-million-Travel-and-Tourism-jobs-at-risk-says-WTTC

World Travel & Tourism Council. Travel & Tourism Economic Impact | World Travel & Tourism Council (WTTC)




DOI: https://doi.org/10.22190/FUEO210611020S

Refbacks

  • There are currently no refbacks.


© University of Niš, Serbia
Creative Commons License CC BY-NC-ND
ISSN 0354-4699 (Print)
ISSN 2406-050X (Online)