Vol. 21, No 3, 2024

Table of Contents

Articles

THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT DIMENSIONS ON HOTEL REPUTATION: AN EMPIRICAL STUDY
Meriem Mechta, Manel Kebab, Hafidha Bouabdellah, Kamel Mouloudj
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147-162
ONE-STOP SHOP SOLUTIONS FOR RESIDENTIAL BUILDING ENERGY RENOVATION: BENEFITS AND CHALLENGES
Charikleia Karakosta, Alice Corovessi
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163-174
DETECTING FRAUD IN ACCOUNTING USING SELECTED METHODS
Radoslav Tušan
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175-184
RISK FACTORS FOR THE OCCURRENCE OF CLAIMS AND THE ADEQUACY OF NON-LIFE INSURANCE PREMIUMS
Monia Milutinović
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185-201
MEASURING COMPANIES’ BUSINESS PERFORMANCE IN THE REPUBLIC OF SERBIA USING COMPOSITE INDICES
Bojana Novićević Čečević, Ljilja Antić, Milica Đorđević
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203-219